Retail Trainee Manager - Haywards Heath
Retail Trainee Manager - Haywards HeathApply now
Majestic Wine Haywards Heath are looking for a Trainee Manager.
We are looking for a Trainee Manager to join us as we continue to grow our business through an exciting new venture.We believe that this success will come through our very own Majestic people and where best to start but right at the heart of our Internal Talent.
Have you heard that “everything is moving online these days”? Well, at Majestic we don’t think that’s true. In fact, we’re one of the few retailers in the country actually opening new bricks and mortar stores. And now we need a fantastic team to help us prove the case for physical retail - and to ensure the key pillar of our future growth (having the right store, in the right area) is met. Could that be you?
Not only will you be leading the charge for experience based retail, you’ll be given the opportunity to develop and grow one of our first new stores (in a new location) for a number of years. It’s an incredible opportunity. There’s a whole raft of new and VIP customers eagerly awaiting the chance to be wowed by your brilliant knowledge, service and passion - in locations we’ve long had our eye on.
Haywards Heath ticks every box as a Majestic location. An affluent commuter town in West Sussex, which is spot-on for our customer demographic. We’re currently fitting out a space in a new development very close to the main line rail station and Waitrose in the centre of town, so expect high-footfall and a busy atmosphere. This is a true white space site with the nearest existing Majestic over 9 miles away.
As one of our newest Majestic teams, being proactive with growing the store and engaging with the local customer base will be key. There are plenty of fantastic opportunities for strong walk-in growth, and the affluent local area could make for strong growth for years to come. This is the chance to be at the forefront of an exciting new chapter for both the town and the Majestic business
Do you love how it feels to help customers discover new products that they will love? As a Trainee Manager in our brand new Haywards Heath store, you’ll play an instrumental part in driving sales and customer growth through market-leading customer service and leading your team with passion and energy!
Majestic is dedicated to delivering a customer experience that’s unlike any other - because you simply can’t taste wine online! It starts with you discovering customers’ needs and with the support of your store team members, you match those needs with the right products.
Every day is an opportunity for you to turn another wine lover into a loyal Majestic customer.
Delivering great service: passion for engaging with customers and delivering a 5* customer experience and that our customers leave our store feeling valued and satisfied delivering sales through service.
Mucking in: Helping your store team members get the job done. Checking and unpacking deliveries, stocking shelves, cleaning the Store and putting orders together. Maintaining outstanding store standards and visual merchandising excellence, pick wine orders and jump in the van to deliver them if needed!
Inspiring: Encouraging a positive mindset, friendly, vibrant and engaging personal style
Product: Sharing product knowledge with customers and with the store's team members. Offering our customers a VIP service by proactively contacting them with our best deals. Want to constantly improve your wine knowledge so you can share this with our customers. Have completed your WSET or have a desire to complete.
Driving Sales: Hitting Targets and driving AOV in sales in store
Building a fun working environment: Maintaining our great product availability and high Store standards, while making sure that your Store is somewhere everyone loves coming to work. Have a positive can do attitude and be a real team player
Career Progression: Because we want to nurture our internal talent, you’ll be supported all the way with training & development to help you progress up the ladder or across the business.
Please ensure you have a conversation with your Area Manager/Regional Manager first before applying.
We look forward to receiving your application!
Together we are Majestic! #TWAM