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Wine Advisor

Vacancy Type
Watford Support Centre

Location
Norwich

Salary
8.75 per hour

Job Description

 

Are you a confident and proactive communicator?
Do you have a passion for wine? 
Are you an adaptable individual who can work at a fast pace?

If you have answered yes to these questions, Naked Wines would be delighted to hear from you!

At Naked Wines, we’re all about outstanding experiences. We want everyone, from our customers, to our winemakers, to our team, to love what we do and to enjoy buying wine from us! To help us do this, we're on the look out for talented, enthusiastic and hard-working people to join our Wine Advisor Team. We're an award-winning team, so you'll need to be dedicated to providing top-notch customer service and ready to go the extra mile for our customers. You won’t need to be a wine expert – we’ll give you all the training (and tastings!) you'll need to succeed.

Who We Are 

10 years after launching, Naked Wines is a community of over 300,000 Angel customers. Through our unique crowdfunding model, these customers support more than 140 winemakers around the world to create luxury wines at a price that makes them an everyday pleasure.

Key Responsibilities

  • Making outbound calls to help customers make the most of their accounts

  • Learn about our crowd-funded wines and winemakers

  • Replying to and sending emails

  • Having fun whilst getting it done!

Skills & Qualifications

  • Confidence and excellent written and verbal communication skills are a must - you'll be on the phone, a lot. If you don’t love talking (and listening), this isn’t the right job for you

  • You need to work well under pressure - life moves fast at Naked Wines, and we’ll sometimes ask you to take on new challenges

  • Ability to use initiative to solve problems - confidence and proactivity should be your middle names, and if you had a nickname it'd be 'target driven'

Location: Norwich

Salary & benefits

  • £8.75 per hour, with the opportunity to boost your basic salary if you prove to be a superstar!

  • 37.5 hours per week (part-time schedules available)

  • More than the odd chance to earn some free wine (yep, free wine!), plus wine credits

  • Free use of our slide!

No agencies please.


Closing Date
27/06/2018

Apply now