Customer Happiness Advisor - Christmas Season
Customer Happiness Advisor - Christmas SeasonApply now
Got a passion for helping people?
An insatiable desire to solve problems and to go that little bit further in the name of a job well done?
If you have answered yes to these questions, Naked Wine would be delighted to hear from you!
Who are we, and who are we looking for?
Okay, not quite, but it’ll be all snow, sleigh bells and Santa before you know it. There’ll also be a whole bunch of Naked Wines customers who need help stocking up their racks with lovely wine. We’re looking for talented, enthusiastic and hard working people to join our Customer Happiness Team in the busy run up to Christmas. Think you fit the bill? Then we'd love to hear from you.
What will I be doing?
Dealing with inbound and outbound customer service calls
Replying to and sending emails
Having fun whilst getting it done!
What are the hours like?
Your hours will typically be 37.5 per week and we’ll ask you to be here when our customers need you. A range of shifts will be available (first come, first served). This is a temporary contract from the end of October/start of November until mid-to-late December 2018.
£8.75 per hour
Chances to earn some free wine
Free use of our slide!
And if you prove yourself a superstar, you could even become a permanent fixture at Naked in the New Year.
Our offices are located in central Norwich near Chapelfield (NR2). We’re an award-winning team, so you’ll need to be dedicated to providing top-notch customer service and ready to go the extra mile for our customers.
Confidence and excellent written and verbal communication skills are a must. You’ll need to work well under pressure, using your initiative to solve problems quickly and efficiently.
If you fit the bill, then we want to hear from you! Don't forget to include a standout covering letter that tells us why you're ready to get Naked, and why you're the perfect pick for us.
No agencies please.